GM Online — Help & FAQ

Need help or hit a bug? Email Contact@gmonline.ai with what happened (and a screenshot if you can). We read every message.

Getting started

What is GM Online?

It's an AI Game Master that runs personalized, voice-narrated tabletop-style adventures — any genre you like — solo or with friends.

How do I play?

Sign in, pick an adventure type, create a hero in Session 0, then just type or tap the mic to say what you do. The Loremaster narrates the rest.

Do I need an account?

Yes — sign in with email, and soon Microsoft/Google. Your characters and progress are saved to your account.

Characters & campaigns

Do my characters carry over?

Yes. Heroes you create are saved to your roster with their gear, level, and loot, and you can bring them into new campaigns. Refreshing resumes your current adventure.

Can I bring a character into a friend's game?

Yes — open their invite link and choose a hero to join with. Heroes must match the campaign's setting/timeline and be near the party's level (so no future tech in a medieval game).

How many players per party?

Up to five.

Subscription & billing

How much does it cost?

After a free intro, GM Online is $9.99/month. You can cancel anytime.

How do I cancel?

Email Contact@gmonline.ai or use the billing link in your account; access continues until the end of your paid period.

Is my payment secure?

Yes — payments are handled by Stripe. We never see or store your card details.

Content & age

Is it family-friendly?

Content is matched to an age rating on your account, and in a group it's set to the youngest player's rating. Romance fades to black; no hate or harassment.

Is there an age requirement?

You must be 13+ (under 18 with a parent's permission). See our Terms and Privacy Policy.

Troubleshooting

The screen looks stuck or out of date.

Do a hard refresh (Ctrl+F5, or Cmd+Shift+R on Mac), or open a fresh tab. That loads the latest version.

An image looks generic or didn't change.

Scene art generates in the background and swaps in shortly; the instant image matches your genre in the meantime.

The Loremaster didn't respond.

Try the action again. If it keeps happening, email support with the last thing you typed.

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